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Littletown Family Medical Practice

53 Manchester Road

Oldham

OL8 4LR

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Complaints

 

Complaints

 

If you feel the need to complain about any service you have recieved from the practice please call at the reception desk and ask to speak to the complaints manager who will be willing to discuss your problem in the hope of resolving the matter instantly. If you wish to put your complaint in writing please address your letter for the attention of the complaints manager and it will be acknowlegded by informing you the matter is receiving attention and will be fully investigated. When investigations have been completed you will then receive an invitation to come to the surgery at your convenience to try to resolve all matters causing problem.

 

This link will take you to our complaints procedure

https://littletownfamilymedical.secure-gpsite.nhs.uk//userfiles/docs/New COMPLAINTS PROCEDURE.docxAug 19.docx

 

This link will take you to our complaints form

https://littletownfamilymedical.secure-gpsite.nhs.uk//userfiles/docs/Patient complaint form March 19.doc

 

This link will take you to our complaints leaflet

https://littletownfamilymedical.secure-gpsite.nhs.uk//userfiles/docs/Complaints_leaflet_England. March 19.doc

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